The race for customer satisfaction is on.
Last-mile excellence begins and ends with downstream visibility.
The two-way supply chain is a reality for your business.
Imagine this scenario: A retailer processes a bunch of orders for physical TV sets. It then puts those orders in the hands of three or four shipping partners.
There are two kinds of people: Those who think the on-demand economy is a bubble waiting to burst, and those who think it’s the bedrock of future commerce.
Do you hear that? It’s the sound of millions of customers’ expectations being shattered, and for reasons, most companies are aware of but don’t know how to address.
Amazon Prime has fundamentally shifted customer expectations (researchers call this the “Prime Effect”), and not just through two-day shipping. According to CIO contributor Jennifer Lonoff Schiff,…
Route optimization for delivery management software began as an advanced feature, became an industry standard, and has now evolved into an art. When done correctly, it’s an exquisite partnership…